Chai Nat Vacations from $1,142

The grounds were gorgeous and close to the water. The staff was friendly and responded to any requests quickly, which I really appreciated. The room, however, smelled TERRIBLE. No matter how much I opened the doors or sprayed body spray in the air, it smelled extremely musty. When I left, all of my clothing smelled like mildew. The TV automatically turns on at full volume each time you enter the room and insert your key, which was unpleasant, especially at night. The guests at the pool were SO LOUD. There was a group of teenagers traveling together and they were in the pool screaming until 9:00pm every evening for the duration of my visit. The fridge in the room smelled like someone spilled something but it was never cleaned all the way. I wanted to like this property because it was recommended to me but I was disappointed.

Clean beautiful room. Room service was excellent along with lobby staff. Conveniently located near malls and parks

Lebua is a mix of upscale and dilapidation Stayed in one of the newly-renovated suites on the 55th floor. Room was bright, spacious, and well-appointed. View from balcony was spectacular, but no view from within room. Room furnishings were fine, but more IKEA than plush. Butler service was excellent. Upgrade to new suites was worth it just to have the butler. Everything I needed was delivered quickly and above expectations. Elevators were infuriating. Old, dim and musty. Sometimes just changed directions while riding. Three different banks of elevators completely uncoordinated and unpredictable. Hotel has staff on the ground floor just to direct guests into elevators. Lounge was dismal. Entry is dark and unwelcoming, with deep, musty plush carpet. Lounge offerings were austere, with limited views and worn furniture. Hotel location is adequate, having decent eating and shopping nearby. ICON Siam is closed by taxi or tuk tuk and ferry. Overall I wouldn't book again in the future until the hotel is renovated to the standard of the 55th floor.